I'm upgrading from the basic foam case that came with my Air 3 and torn between getting a hard shell case or a padded soft case/backpack. I do a mix of local flying and travel, including some hiking to remote spots.

Hard case pros I see: Better protection, waterproof, professional look

Soft case pros: Lighter weight, easier to carry, fits in other bags

What has worked best for you? Any specific brands or features I should look for?

I switched from hard to soft after realizing I needed the portability more than maximum protection. Soft-shell bags and cases come in a couple forms, either as a backpack or under-shoulder bag with handles and a shoulder strap. While light-weight and flexible in form, soft bags and cases are often smaller in size, reducing the capacity to carry additional equipment and batteries. Perfect for hiking trips where every ounce matters.

Go hard case if you can manage the weight! Many drones arrive from the manufacturer in stock foam boxes and cases. While these cases offer a modest level of protection for the product while in transit from factory to stores, they are produced in a cost-effective style out of cardboard and foam and will often not last long in the field. I've had my Pelican case for 3 years and it still looks new despite heavy use.

Consider your priorities - I have both! A dedicated carrying case is essential for safe transport. Hard-shell cases provide maximum protection against impact, while soft cases offer lightweight convenience. Look for a case with custom foam inserts that snugly fit your drone and accessories. Use hard case for serious trips, soft case for casual local flights.